01 Introduction
Quantum Leaps Concrete LLC (“Quantum Leaps Concrete,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit quantumleapsconcretellc.com (the “Site”), contact us, or use our concrete services.
By using our Site or providing us with your information, you agree to the practices described in this Privacy Policy.
02 Information we collect
Information you provide to us
When you request a quote, contact us, or schedule work, you may provide your name, phone number, email address, service or project address, and details about your project.
Information collected automatically
When you visit our Site, we may automatically collect certain technical information, such as your IP address, browser type, device information, the pages you view, and the dates and times of your visits, through cookies and similar technologies.
03 How we use your information
We use the information we collect to:
- Provide estimates and perform the concrete services you request;
- Respond to your inquiries and communicate with you about your project;
- Schedule appointments and on-site estimates;
- Send appointment reminders, quotes, and service updates by phone, email, or text message where you have provided your information or consented;
- Operate, maintain, and improve our Site;
- Send marketing or promotional messages where you have consented (you can opt out at any time); and
- Comply with our legal obligations and protect our rights.
04 SMS / text messaging
By providing your mobile phone number to Quantum Leaps Concrete LLC, you consent to receive text (SMS) messages from us related to your inquiry, estimate, appointment, and project, and, where you have opted in, occasional updates.
- Message types: appointment scheduling and reminders, quote and estimate follow-ups, project and service updates, and customer-care messages.
- Message frequency: message frequency varies based on your interaction with us.
- Cost: message and data rates may apply, depending on your mobile carrier and plan.
- Opt-out: you can opt out at any time by replying STOP to any message. After you reply STOP, we will send one confirmation message and will not send any further SMS messages unless you opt back in.
- Help: for help, reply HELP or contact us at (715) 760-5100.
- Delivery: message delivery is subject to your carrier’s network, and carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for trusted service providers who help us operate our messaging (for example, our SMS platform), and only to the extent necessary to provide that service to you.
06 Cookies & tracking technologies
Our Site may use cookies and similar technologies to operate the Site, remember your preferences, and understand how visitors use the Site. You can control cookies through your browser settings; please note that disabling cookies may affect some features of the Site.
07 Data retention
We retain personal information for as long as necessary to provide our services, communicate with you, comply with our legal obligations, resolve disputes, and enforce our agreements.
08 Data security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
09 Your choices & rights
You may:
- Request access to, correction of, or deletion of your personal information;
- Opt out of marketing communications — reply STOP to texts, use the unsubscribe link in emails, or contact us; and
- Ask questions about our privacy practices.
To exercise any of these choices, contact us using the information below.
10 Third-party links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies.
11 Children’s privacy
Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
12 Changes to this policy
We may update this Privacy Policy from time to time. Changes are effective when posted on this page, and we will revise the “Last updated” date above accordingly. We encourage you to review this page periodically.
13 Contact us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Phone: (715) 760-5100