Terms of Service

01 Agreement to terms

These Terms of Service (“Terms”) govern your use of quantumleapsconcretellc.com (the “Site”) and the services provided by Quantum Leaps Concrete LLC (“Quantum Leaps Concrete,” “we,” “us,” or “our”). By using our Site or engaging our services, you agree to these Terms. If you do not agree, please do not use the Site or our services.

02 Our services

Quantum Leaps Concrete provides residential and light-commercial concrete services, including driveways and approaches; foundations, walls, and footings; slabs, sidewalks, and steps; retaining walls; and decorative concrete, primarily in western Wisconsin. Information on the Site is provided for general informational purposes and does not constitute a binding offer.

03 Estimates & quotes

Estimates are provided free of charge and are based on the information available and the conditions observed at the time of the estimate. An estimate is not a binding contract. Concrete projects are typically priced by the square foot, and final pricing may vary based on factors such as actual square footage and thickness, base preparation and excavation, reinforcement, finishing style, site conditions, and add-ons.

A binding agreement is formed only when a written project agreement is signed by both parties. Unless otherwise stated on the estimate, estimates are valid for 30 days.

04 Scheduling & weather

Concrete work is weather-dependent. Scheduling is subject to change based on weather, site readiness, material availability, and other factors outside our control. We will make reasonable efforts to keep you informed of any schedule changes that affect your project.

05 Payment

Payment terms, including any deposit and the balance due, will be set out in your written project agreement. Unless otherwise agreed in writing, payment is due upon completion of the work. We accept the payment methods identified in your agreement.

06 Workmanship warranty

We stand behind our work with a one (1) year workmanship warranty from the date your project is completed. This warranty covers defects in workmanship under normal use and conditions. It does not cover:

• Normal curing characteristics of concrete, including hairline cracking and cracking at or near control joints — concrete is expected to develop some cracking over time, which is why control joints are placed to help direct it;
• Damage caused by ground movement, settling, soil conditions, frost heave, tree roots, or other site conditions beyond our control;
• Damage caused by improper use, neglect, abuse, vehicles or loads exceeding the intended use, or de-icing salts and chemicals;
• Acts of nature, including floods, severe weather, or similar events; and
• Work performed or materials supplied by others after our work is complete.

Warranty service requires that the project has been paid in full. If you believe there is a workmanship issue, please contact us promptly so we can take a look.

07 Customer responsibilities

To help your project go smoothly, you agree to:

• Provide safe and reasonable access to the work area;
• Identify and mark the location of any private underground utilities, sprinkler or irrigation lines, septic systems, or other buried items that are not covered by public utility locating services;
• Obtain any required permits or homeowners’ association approvals, unless we have agreed in writing to handle them; and
• Provide accurate information about the project and the site.

08 Text messaging

If you provide your mobile number, you may receive SMS messages from us as described in our Privacy Policy. Message frequency varies, and message and data rates may apply. Reply STOP to opt out or HELP for help.

09 Intellectual property

The content on our Site, including text, graphics, logos, and images, is owned by or licensed to Quantum Leaps Concrete and is protected by applicable laws. You may not copy, reproduce, distribute, or create derivative works from Site content without our prior written permission.

10 Third-party links

Our Site may link to third-party websites for your convenience. We do not control and are not responsible for the content, products, or practices of those websites.

11 Disclaimers

The Site and its content are provided “as is” and “as available” without warranties of any kind, whether express or implied. We do not warrant that the Site will be uninterrupted or error-free.

Concrete is a natural material that cures and changes over time. Minor cracking, color variation, and surface differences are normal characteristics of concrete and are not considered defects.

12 Limitation of liability

To the fullest extent permitted by law, Quantum Leaps Concrete LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or our services. Our total liability for any claim relating to our services will not exceed the amount you paid for the specific work giving rise to the claim.

13 Indemnification

You agree to indemnify and hold harmless Quantum Leaps Concrete LLC and its owner from any claims, damages, losses, or expenses arising out of your breach of these Terms or your misuse of the Site.

14 Governing law

These Terms are governed by the laws of the State of Wisconsin, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or our services will be subject to the jurisdiction of the state and federal courts located in Wisconsin.

15 Changes to these terms

We may update these Terms from time to time. Changes are effective when posted on this page, and we will revise the “Last updated” date above accordingly. Your continued use of the Site or our services after changes are posted constitutes acceptance of the updated Terms.

16 Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

17 Contact us

If you have questions about these Terms, please contact us: